Total device management services
Your staff have multiple devices
Shouldn’t these be supported too?
Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
RHDS’s Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within RHDS’s technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.
With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Managed IT Network Operations Center (NOC). We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.
BYOD: The future of Business Computing
Take advantage of a new frontier in business computing with RHDS’s Mobile Device Management solution.
It is no secret that the higher degree of access that your employees can enjoy while they’re on the go, the more work they can get done. The correlation between the two has led to a substantial increase in the amount of businesses that are adopting a strategy for integrating mobile devices into their IT deployment.
Enterprises first began the practice of issuing Blackberries to their exempt employees in the mid-2000s, and since then, the features of mobile devices have rapidly been developed into interfaces where employees can have complete computing devices that work well for doing business on the go.
Today, the mobile device market has exploded with smartphones and tablets that have many new and dynamic capabilities. Any day now, the number of mobile devices will actually surpass the population of humans on the planet. This level of saturation presents an opportunity for small and mid-sized companies to follow enterprise’s lead and leverage mobile computing to help promote a more productive mobile office.